关于电话英语口语精选

考查学生的英语口语能力是英语教学评价的重要组成部分之一，进行口语能力测试能提高对教学的反拨作用，促进学生英语综合能力的全面发展，在英语教学评价中实施英语口试势在必行。本站小编整理了关于电话英语口语，欢迎阅读!

1.接电话必备第一句：自报家门

经典表达：

Hello, ABC Company. This is XXX. How may I help you?

您好，ABC公司，我是XXX。有什么可以帮您吗?

举一反三：

Good morning. ABC Company. This is XXX speaking. May I help you?

Thank you for calling. You’ve reached ABC Company. This is XXX.

2.接电话必备第二句：Ta不在，请稍等片刻。

经典表达：

XXX is not available at the moment. Could you hold for a few minutes please?

XXX现在无法接听您的电话，您能稍等片刻吗?

举一反三：

XXX is with a client now. Would you mind holding for a moment?

XXX is currently unavailable. Can you please hold for a moment?

We’re experiencing a high volume of calls. Would you please hold?

3.接电话必备第三句：我为您转接。

经典表达：

I’ll transfer your call to XXX.

我将为您转接到XXX.

举一反三：

I’ll transfer you over to XXX’s line.

I’ll put you through.

I’ll put XXX on the phone.

I’ll get XXX for you.

I’ll connet you.

4.接电话必备第四句：稍后再打给您。

经典表达：

Would you leave your name and number and I can call you back?

您能留下您的姓名和电话吗?我稍后再打给您?

举一反三：

Do you have a number I can reach you back at?

I’ll be glad to return your call if you will leave your name and number。

5.接电话必备第五句：您需要留个口信吗?

经典表达：

May I take a message for you?

我能为您留个口信吗?

举一反三：

Can you leave a message?

Would you like to leave a message?

Can I transfer you to XXX’s voice mail?

注：留言内容一般要包括以下几个方面。(1)致电人姓名，(2)致电人公司名称，(3)致电人电话号码/分机号，(4)留言的日期和时间，(5)收到留言后需要做出的回应(回拨电话还是等候致电人第二次打入)，(6)留言记录者签名(以防收到留言的人有任何不明白的地方可以再沟通确认)。

6.接电话必备第六句：您能再重复一遍吗?

经典表达：

Would you repeat that please?

请您再重复一次好吗?

举一反三：

I beg your pardon?

Would you say it once more please?

Could you repeat what you just said?

7.接电话必备第七句：感谢致电，结束通话

经典表达：

Thank you for your calling, have a nice day.

感谢致电，祝您度过愉快的一天。

举一反三：

Thank you for calling, goodbye.

Thank you very much, goodbye.

电话留言

Hello, it’s Marry available(有空)?

你好，Marry现在有空吗?

No, she’s in the meeting right now.

不，她现在在开会。

Can you give her a message for me?

你能帮我给她留个言吗?

Certainly.

当然。

This is Bob in the accounting, tell her I have her check.

我是会计部得Bob，我这里有她的一张支票。

I’ll give her the message.

我会转告她的。

订机票或火车票

1 do i have to make a reconfirmation?

我还要再确认吗?

2 is there any earlier one?

还有更早一点的吗?

3 could you tell me my reservation number, please?

请你告诉我我的预订号码好吗?

4 can i get a seat for todays 7:00 a.m. train?

我可以买到今天上午7点的火车座位吗?

5 could you change my flight date from london to tokyo?

请你更改一下从伦敦到东京的班机日 期好吗?

6 is there any discount for the usa railpass?

火车通行证有折扣吗?

7 may i reconfirm my flight?

我可以确认我的班机吗?

8 are they all non-reserved seats?

他们全部不预订的吗?

9 do i have to reserve a seat?

我一定要预订座位吗?

10 may i see a timetable?

我可以看时刻表吗?

11 how long will i have to wait?

我要等多久呢?

12 which would you prefer, a smoking seat or a non-smoking seat?

你喜欢哪种，吸烟座还是禁烟座呢?

13 do you have any other flights?

你们有其他航班么?

14 when would you like to leave?

你准备什么时候启程?

15 can i reconfirm by phone?

我能电话确认吗?

16 where can i make a reservation?

我到哪里可以预订?

17 do i need a reservation for the dining car?

我需要预订餐车吗?

18 how many more minutes will it take for the train to arrive?

火车还要多少分钟就要到达呢?

19 is this a daily flight?

这是每日航班吗?

20 excuse me. may i get by?

对不起，我可以上车吗?

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