办公室接电话英语口语

英语现在已经发展成为一个在世界范围内使用最广泛的语言。英语作为英美文化信息的载体和表现形式,一度深深地烙上了英美独有的文化印记。小编精心收集了办公室接电话英语口语，供大家欣赏学习!

电话留言

Hello, it’s Marry available(有空)?

你好，Marry现在有空吗?

No, she’s in the meeting right now.

不，她现在在开会。

Can you.give her a message for me?

你能帮我给她留个言吗?

Certainly.

当然。

This is Bob in the accounting, tell her I have her check.

我是会计部得Bob，我这里有她的一张支票。

I’ll give her the message.

我会转告她的。

Making a Phone Call

您好，XX公司。您有什么事?

XX I help you?

A: ABC I help you?

B: Yes,,please.

我是XX公司的XX。

This is XX of XX company.

A: Hello,this is Sophie of P&G.

B: Yes,how may I help you?

请问XX在吗?/我找XX。

May I speak to XX?

A: May I speak to in?

B: Sorry,shes at lunch.

留言的办公室日常英语口语

leave a message

A: He isnt here now,would you like to leave a message?

B: Please tell hI'm to give me a call.

转告

take a message

A: The manager is at the meeting,can I take a message?

B: Please tell hI'm Tom called.

请问您怎么称说?

Who shall I say is calling?

=May I have your name?

=Whos calling,please?

A: Who shall I say is calling?

B: James Henry,from London.

接电话

get the phone

A: I'm busy someone get the phone?

B: OK.I got it!

接通…的电话

put

A: Could you put hI'm on?

B: One moment,please.

办公室日常英语口语表达为…接通电话

put sb. through

A: Would you put me through?

B: OK,Ill get you the person in charge.

请不要挂断。

hang on =hold on

A: Hang on asked hI'm to receive the call.

B: Sure,thank you.

他正在接电话。

He is on the phone.

=He is on the other line.

A: May I speak to ?

B: He is on the phone now.

过一会儿打过来

call back later

A: I'm in the middle of d you call back later?

B: No problem,Ill call you this afternoon.

请给我回电话。

call me back

A: Could you have her call me back please?

B: OK,Ill let her know.

请转分机8096。

Extension 8096,please.

A: Extension 8096,please.

B: One moment while I connect you.

挂断电话

hang up the phone =get off the phone

A: Tell hI'm to come tomorrow.

B: He has just hung up the phone.

电话会议

telephone conference

A: There is a telephone conference you need to attend this afternoon.

B: I got it,thanks!

打国际长途

make/place an international call

=call overseas

A: Id like to make an international call.

B: Whats the number?

对方付费电话

collect call

A: I need to make a collect call.

B: Just one second,I will connect you.

你太太的电话。

Its your wife calling.

=Your wife is on the phone.

A: Its your wife calling.

B: Please tell her Ill be right with her.

你的电话

There is a call for you.

=You have a call.

A: h,there is a call for you.

B: Thank take it here.

打电话求援

call for help/assistance

A: It seems we should call for help.

B: Yes,tell them to hurry.

稍等。

Just a moment. =Hold on,please.

A: Hello,thank you for calling Mail is Adam speaking,how may I help you?

B: Hello,I would like to speak to your manager of human resources,please.

A: Just a moment,Ill check to see if she is at her I tell her who is calling?

B: This is Catherine from Pingan Insurance.I'm calling in regards to our meeting next Monday.

(电话)联系上…

get hold of sb.= get in touch with sb.

A:Hello,Bill, Daisy can I do for you?

B: Hello,Miss glad to get hold of you.

I have an unexpected department meeting next Monday.

Is there any possibility we can move our appointment for that day to Thursday?

我想电话确认。

I'm calling to confirm/check again.

A: is is calling please?

B: This is Adam of Mail Company.

I'm calling to confirm whether you are still available for the reception held by our company next Monday.

我打电话是想…

I'm calling to...

A: Good afternoon, is Amy of Mail Company.

I'm calling to see if its possible for you to meet me sometime tomorrow.

B: Ok,would it be convenient for you to come in at 10 a.m.?

我没听清。

I didnt quite catch that.

办公室日常英语口语对话小例子A: I'm sorry,I didnt quite catch that,could you please repeat the number?

B: No problem,my office number is 82793796.

1.接电话必备第一句：自报家门

经典表达：

Hello, ABC Company. This is XXX. How may I help you?

您好，ABC公司，我是XXX。有什么可以帮您吗?

举一反三：

Good morning. ABC Company. This is XXX speaking. May I help you?

Thank you for calling. You’ve reached ABC Company. This is XXX.

2.接电话必备第二句：Ta不在，请稍等片刻。

经典表达：

XXX is not available at the moment. Could you hold for a few minutes please?

XXX现在无法接听您的电话，您能稍等片刻吗?

举一反三：

XXX is with a client now. Would you mind holding for a moment?

XXX is currently unavailable. Can you please hold for a moment?

We’re experiencing a high volume of calls. Would you please hold?

3.接电话必备第三句：我为您转接。

经典表达：

I’ll transfer your call to XXX.

我将为您转接到XXX.

举一反三：

I’ll transfer you over to XXX’s line.

I’ll put you through.

I’ll put XXX on the phone.

I’ll get XXX for you.

I’ll connet you.

4.接电话必备第四句：稍后再打给您。

经典表达：

Would you leave your name and number and I can call you back?

您能留下您的姓名和电话吗?我稍后再打给您?

举一反三：

Do you have a number I can reach you back at?

I’ll be glad to return your call if you will leave your name and number。

5.接电话必备第五句：您需要留个口信吗?

经典表达：

May I take a message for you?

我能为您留个口信吗?

举一反三：

Can you leave a message?

Would you like to leave a message?

Can I transfer you to XXX’s voice mail?

注：留言内容一般要包括以下几个方面。(1)致电人姓名，(2)致电人公司名称，(3)致电人电话号码/分机号，(4)留言的日期和时间，(5)收到留言后需要做出的回应(回拨电话还是等候致电人第二次打入)，(6)留言记录者签名(以防收到留言的人有任何不明白的地方可以再沟通确认)。

6.接电话必备第六句：您能再重复一遍吗?

经典表达：

Would you repeat that please?

请您再重复一次好吗?

举一反三：

I beg your pardon?

Would you say it once more please?

Could you repeat what you just said?

7.接电话必备第七句：感谢致电，结束通话

经典表达：

Thank you for your calling, have a nice day.

感谢致电，祝您度过愉快的一天。

举一反三：

Thank you for calling, goodbye.

Thank you very much, goodbye.

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